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Monday November 27, 8:15 am Eastern Time
Magic Software Enterprises Signs Deal With Indecom, Germany's Largest Application Service Provider, to Offer Magic eService
IRVINE, Calif.--(BUSINESS WIRE) - Magic Software
Enterprises (Nasdaq:MGIC - news), a leading provider of state-of-the-art
technology and business solutions, Tuesday announced that it has
signed a deal with Indecom independent computing gmbh (Indecom),
Germany's largest application service provider (ASP), to include Magic
eService(TM) among its product offerings.
Starting immediately, Indecom will make the powerful Web-based
customer service management solution available to its customers, who
consist primarily of medium-sized companies.
Indecom
Indecom (http://www.indecom.net), which operates as an ASP
exclusively in the business-to-business arena, is one of the pioneers
of the ASP market in Germany.
In close cooperation with software companies, Indecom offers a
comprehensive and integrated portfolio of software products to
primarily medium-sized companies who want to take advantage of the
latest software solutions but are unwilling or unable to bear the
overhead costs associated with creation, administration and
maintenance of an IT infrastructure.
By offering Magic eService to its customers, Indecom makes it
possible for these companies to significantly reduce their overhead
while increasing the effectiveness of their long-term service.
"We are looking forward to working with Magic. Magic eService
enables companies to gain greater control over their service
departments and to manage them as profit centers, making it easier for
our customers to increase operating efficiencies and improve resource
management," said Jens Schneider, chief executive officer of Indecom.
"We expect Magic products to add an exciting new dimension to our
existing portfolio of offerings."
Magic also is working with several other German companies to
implement Magic eService as their own customer service management
solution or as a part of their offerings to end-users.
"Magic is very happy with the level of acceptance Magic eService
is receiving in the German marketplace," said David Leichner, vice
president of worldwide marketing for Magic.
"The fact that Magic eService allows companies, particularly those
businesses that need to maintain extensive service histories for their
customers, to manage their service departments in real time and as
profit centers greatly enhances the customer service story they can
tell to gain a competitive advantage."
About Magic Software Enterprises
Magic Software Enterprises, a member of the Formula Group (Nasdaq: FORTY - news), develops, markets and supports software development and
deployment technology that enables enterprises to accelerate the
process of building and deploying applications that can be rapidly
customized and integrated with existing systems.
Magic technology, applications and professional services are
available through a global network of subsidiaries, distributors and
Magic solutions partners in approximately 50 countries. The company's
North American subsidiary is located at 1642 Kaiser Ave., Irvine,
Calif., 92614, telephone: 949/250-1718, fax: 949/250-7404,
http://www.magicsoftware.com.
The Formula Group is an international information technology
company principally engaged, through its subsidiaries and affiliates,
in providing software consulting services, developing proprietary
software products and producing computer-based solutions.
Except for the historical information contained herein, the
matters discussed in this news release include forward-looking
statements that may involve a number of risks and uncertainties.
Actual results may vary significantly based upon a number of factors
including, but not limited to, risks in product and technology
development, market acceptance of new products and continuing product
conditions, both here and abroad, release and sales of new products by
strategic resellers and customers, and other risk factors detailed in
the company's most recent annual report and other filings with the
Securities and Exchange Commission.
Contact:
Magic Software Enterprises, Irvine
Katharine Hanley (IR/PR), 949/250-1718, ext. 220
khanley@magic-sw.com
 
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